Plan News was updated on May 22, 2015.
- Trouble with Your TSP Password? (Updated)
- How the TSP Fits Into FERS
- Add your email address to your TSP account
- First quarter participant statements
- G Fund and the Debt Limit
- Thinking About Moving Your TSP Savings to Another Plan?
- Furloughs and Your TSP Account
- 2015 Contribution Limits (Updated)
Trouble with Your TSP Password? (Updated) — (May 22, 2015) If you have forgotten your Web password, you have two options. You may call 1-877-968-3778 (404-233-4400 outside the U.S. and Canada), choose option 3 to speak to a Participant Service Representative, and request that your password be reset. Or you may click the link on the login page. If you choose this option, your new password will not be emailed; it will be sent to you using the US Mail. Please verify that your address of record is correct before you request your new password.
Once you receive your new password, you’ll be prompted to create a new, stronger password. Take extra care to note how you used the Caps Lock key and where you used special characters. Soon after you’ve changed your password, you will receive a confirmation notice in the mail.
If you use an online financial management (OFM) service such as Mint.com, PersonalCapital.com, or Manilla.com, be aware that it will not be able to access your TSP account information until you create a new stronger password. Once you create it, log in to your OFM and update it there as well to restore the connection.
If you are attempting to change your password for the first time since we enhanced our password requirements on May 10, 2014, and your old password was longer than 8 characters, enter only the first 8 characters of your old password. If you created your new password after May 10, 2014 and you are having trouble logging back into My Account, please review the following tips:
- Check the Caps Lock key. If you unknowingly had it on when you created your password, then all the letters that you intended to be lowercase were actually entered as uppercase. The only way to get your password correct when you log back in is to engage the Caps Lock key.
- Clear the cache (temporary storage). See our instructions.
- Use the “Unmask” feature to ensure that you properly type in your account number/custom user ID and that you don’t inadvertently type your new password into the custom user ID field.
- If you have a civilian and a uniformed services account and you want to be able to toggle between them during the same web visit, both account passwords must be the same. If you find that you can get into one account but not the other, it’s because you still must change the other account’s password.
How the TSP Fits Into FERS — (May 12, 2015) Covered by the Federal Employees Retirement System? Watch this video to learn how the TSP fits into your retirement benefits package.
Add your email address to your TSP account — (May 4, 2015) You may now add up to two email addresses and one phone number to your TSP account. If you do, we’ll send confirmation notices for certain online transactions and other communications about your TSP account to the inbox of your choice. The TSP is always working to bring you an even better experience, and by providing your information you’ll help us lay the groundwork to bring you enhanced services in the future. To add an email address or phone number, just follow the prompt that will automatically appear when you log into My Account.
First quarter participant statements — (April 14, 2015) Your first quarter 2015 participant statement, covering the period from January 1 through March 31, 2015, is now available in My Account. To receive e-mail updates when new participant statements are available, sign up at “E-Mail Updates” (under Quick Links) on the home page.
G Fund and the Debt Limit — (March 18, 2015) As of yesterday, March 17, the U.S. Treasury was unable to fully invest the Government Securities Investment (G) Fund due to the statutory ceiling on the Federal debt. However, G Fund investors remain fully protected, and G Fund earnings are fully guaranteed by the Federal Government. This statutory guarantee has effectively protected G Fund investors many times over the past 25 years. G Fund account balances will continue to accrue earnings and will be updated each business day, and loans and withdrawals will be unaffected. To learn more, visit “The G Fund and the Debt Limit.”
Thinking About Moving Your TSP Savings to Another Plan? — (March 3, 2015) In this video, we share some questions you might have for the provider. For the full list, visit tsp.gov/keepingscore.
Furloughs and Your TSP Account — (March 3, 2015) Read our fact sheet to learn about the impact of a furlough on your TSP contributions as well as alternatives for accessing TSP funds should you be faced with significant financial hardship.
2015 Contribution Limits (Updated) — (November 6, 2014) The Internal Revenue Code places specific limits on the amount that you can contribute to employer-sponsored plans like the TSP each year. Limits for 2015 have just been released. To learn more, visit “Contribution Limits.”