Need Help?
Call the toll-free ThriftLine at 1-877-968-3778 and speak to a Participant Service Representative.

For calls outside the U.S. and Canada call 1-404-233-4400 (not a toll-free number).

The ThriftLine hours are Monday through Friday, 7 a.m. to 9 p.m., Eastern time.

Your beneficiary participant account is subject to court orders issued in connection with divorce, annulment, or legal separation, and bylaws that enforce alimony and child support payments and judgments against you for child abuse. Your beneficiary participant account is also subject to Federal tax levies as well as restitution orders pursuant to the Mandatory Victims Restitution Act (MVRA). For more details, read the TSP booklet Court Orders and Powers of Attorney, the TSP tax notice “Tax Treatment of Thrift Savings Plan Payments Made Under Qualifying Orders,” and the TSP fact sheet Internal Revenue Service Tax Levies and Criminal Restitution Orders.