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How to create a user ID on tsp.gov

You must create a user ID to log in securely to My Account and manage your Thrift Savings Plan (TSP) account online. If you previously created a user ID and can’t remember it, you may be able to follow prompts to recover your user ID online.

Note: You need your TSP account number and web password to create your user ID.

Create user ID

Animation of participant creating their user ID.

  1. Go to secure.tsp.gov to access My Account
  2. Select the link, Create user ID.
  3. Enter your TSP account number and web password to log in.
    1. You’ll need to complete two-step authentication if you have a validated phone number on your account.
  4. Enter a user ID of your choice in the “User ID” box.
  5. Enter your user ID again in the “Confirm User ID” box.
  6. Select the Submit button.
    1. You may need to answer your security challenge questions if you set those up in My Account before.

You now have access to your account. From now on, you’ll use your user ID and web password to log in to My Account on secure.tsp.gov. If you forget your user ID, you can recover it online by selecting the link, Recover user ID on the My Account login page.

If you have both a civilian and uniformed services account, your new user ID will apply to both accounts.

Recover user ID

Animation of participant recovering their user ID.

  1. Go to secure.tsp.gov to access My Account.
  2. Select the link, Recover user ID.
  3. Enter your TSP account number.
    - OR -
    Change the selection to enter your Social Security number.
  4. Select the Submit button.
    1. If you enter your Social Security number and have more than one TSP account number (such as for a civilian account and beneficiary account), you’ll see a prompt to select the account you want to recover.
  5. Select how you want to verify your identity.
    1. You may choose two-step authentication or answering security challenge questions, depending on how you set up your account.
    2. If you’re unable to verify your identity online, you’ll need to call the ThriftLine and speak to a TSP representative for help.
  6. Select the Submit button.
  7. Follow the prompts to verify your identity and select the Submit button.
  8. Your user ID should appear on the screen. Keep it safe, and do not share it with anyone.

You can now return to the My Account login page to log in with your user ID and web password.