Need Help?
Call the toll-free ThriftLine at 1-877-968-3778 and speak to a Participant Service Representative.

For calls outside the U.S. and Canada call 1-404-233-4400 (not a toll-free number).

The ThriftLine hours are Monday through Friday, 7 a.m. to 9 p.m., Eastern time.

To correct personal information such as your address, you can call or write to the TSP. You can also change your address by logging into My Account on the TSP website. You will need your TSP beneficiary participant account number or your user ID and your Web password

To change your beneficiaries, complete a new Form TSP-3, Designation of Beneficiary, and send the form directly to the TSP.

Changing your contributions? Save at least 5% to get your full match.

See how easy it is to complete this form.

Let our online wizard help you with your beneficiary designation. Based on your answers to a series of questions, it will prefill the appropriate sections of your form and help you avoid mistakes that could cause your form to be delayed or rejected.

Are you separated from federal employment?

If you are separated from federal employment, you may change your address online at My Account: Profile Settings. You will need to enter your TSP account number and your web password to make this change. You may also call the ThriftLine to change your address. Active participants must notify your agency or service when you have an address change.

You cannot use this form to change your address. As a current federal employee or service member, you must change your address through your agency or service.

Are you separated from federal employment?

To change your name, you will need to provide documentation to the TSP. See the instructions on the form for documentation requirements.

You cannot use this form to change your name. As a current federal employee or service member, you must change your name through your agency or service.

Thinking of taking a loan? Please watch this first.

  • Log in to My Account and access the online wizard under "TSP Loans" to help you with your loan request.

Thinking of taking your money out of the TSP? Please watch this first.

Still want to make a withdrawal?

Our online wizard can help you with your withdrawal request. Based on your answers to a series of questions, it will prefill the appropriate sections of your form and help you avoid mistakes that could cause your form to be delayed or rejected.

Log in to My Account and access the online wizard on the Withdrawals menu to help you request an Age-Based In-Service Withdrawal.

Log in to My Account and access the online wizard on the Withdrawals menu to help you request a Financial Hardship In-Service Withdrawal.

See how easy it is to complete this form.

Let our online wizard help you with your withdrawal request. Based on your answers to a series of questions, it will prefill the appropriate sections of your form and help you avoid mistakes that could cause your form to be delayed or rejected.

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