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Tips for Account Access Transactions
(Updated as of October 10, 2006)
Here are some tips to help you access your account information and complete transactions:
Remember, when saving the PDF file, the default filename should end with the ".PDF" extension. If it does not, you can override the name and location during the download process. Alternatively, you can rename the file as a ".PDF" after saving it to disk. Regardless of the name, you can right click the file and choose "Open With," then select the Acrobat PDF Reader program.
If you get the message "The page cannot be displayed" and Refresh/Reload does not work, go to the middle of the message and click on the link Detect Network Settings . This should correct any out-of-sync settings.